FAQs Archive - MegaLockers (English)

Q: What if I made a mistake when booking the size, time or date? 🔀

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" min_height="" link=""][fusion_text] Any cancellation or modification if made within 48 hours of starting your booking we will refund your money minus the value of the commission charged by the Stripe payment platform plus € 1 for management costs, if done after 48 hours we will not accept any claim or request for REFUND. If for some reason Megalockers decides to refund, the user must take into account that the refund will be discounted the value of the commission charged by the Stripe payment platform plus €1 for management costs. The only exception to this rule is if you need to change the size of the requested box office, the timetable, or the date, and as long as there is availability. All this, 48 hours before the start of the first booking. To do this, the steps to follow are: - Make a new booking of the desired size, date or time. - Send us a WhatsApp from our website requesting the refund. The amount will be refunded within 72 hours, deducting the commission charged by the Stripe payment platform plus a €1 administration fee. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Can I request ⏯ a booking extension when I am alredy using it?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" min_height="" link=""][fusion_text] Sure you can, you just have to write to our customer service channels, email or WhatsApp, we will manage the extension of your booking. At least 1 hour before your booking expires and provided that the locker is not already allocated for a later booking. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: How much do I have to pay 🧾 for the rental of a locker/day?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" min_height="" link=""][fusion_text] The price per locker will be the price indicated on our website at the time of contracting, and you can take advantage of the offers in force at any given time. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Can I eat or drink insided the premises? 🍟🧃

🚫🚫🚫🚫 No , it is not permitted.

Q: Can I take pictures or videos inside the premises? 🤳

🚫🚫🚫🚫 It is not permited to take pictures or videos inside the premises.

Q: How long can I stay on the premises? 🙋♂️

The time yoy need to put your belongings in the locker and to collect them afterwards. 🚫 It is not permitted to be on the premises once the mentioned actions have been done.

Q: For how long ⏳ does Megalockers keep the objects of the locker?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" min_height="" link=""][fusion_text] After 20 days from the end of the Megalockers service and the user has not contacted us to collect their luggage leaving the locker empty, it is understood that the user authorises Megalockers to destroy any object and/or document found in the locker as it will be considered abandoned, expressly and irrevocably exonerating and waiving any compensation and/or claim for damages against Megalockers. If the user claims their belongings before completing the 20 days, Megalockers will return them as long as this person has paid all the charges derived from the rental of the days in which their personal belongings were in our custody. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

What if I made a mistake when booking the size, time or date? 🔀

Any cancellation or modification if made within 48 hours of [...]

By d.olivares@megablok.com|2023-10-10T10:38:35+00:0010 de October de 2023|Comments Off

What happens to objects left inside the premises without being inside one of the lockers intended for that purpose? 😯

Luggage or personal objects that are abandoned inside the [...]

By d.olivares@megablok.com|2023-07-31T07:10:40+00:006 de July de 2023|Comments Off

Can I request ⏯ a booking extension when I am alredy using it?

Sure you can, you just have to write to [...]

By d.olivares@megablok.com|2023-07-31T07:23:22+00:006 de July de 2023|Comments Off

In case of error or cancellation of my booking 🤦‍♀️ Can I ask for a refund?

If the withdrawal is made 48 hours before starting [...]

By d.olivares@megablok.com|2023-10-10T10:38:29+00:006 de July de 2023|Comments Off

How much do I have to pay 🧾 for the rental of a locker/day?

The price per locker will be the price indicated on [...]

By d.olivares@megablok.com|2023-07-31T07:28:36+00:006 de July de 2023|Comments Off

Once the luggage has been inserted, can I ↪ access to the locker again?

Yes, you can access your locker as many times [...]

By d.olivares@megablok.com|2023-07-31T09:14:58+00:006 de July de 2023|Comments Off

Can I eat or drink insided the premises? 🍟🧃

🚫🚫🚫🚫 No, it is not permitted.

By d.olivares@megablok.com|2023-07-31T07:32:55+00:006 de July de 2023|Comments Off

Can I take pictures or videos inside the premises? 🤳

🚫🚫🚫🚫 It is not permited to take pictures or videos [...]

By d.olivares@megablok.com|2023-07-31T07:34:39+00:006 de July de 2023|Comments Off

How long can I stay on the premises? 🙋‍♂️

The time yoy need to put your belongings in the [...]

By d.olivares@megablok.com|2023-07-31T07:36:53+00:006 de July de 2023|Comments Off

For how long ⏳ does Megalockers keep the objects of the locker?

After 20 days from the end of the Megalockers service [...]

By d.olivares@megablok.com|2023-07-31T07:40:16+00:006 de July de 2023|Comments Off